Archive for July, 2012

July 27, 2012

Menjelang Lebaran

Bahkan di Stasiun Pasar Senen menyediakan jasa penukaran uang kecil

20120727-161319.jpg

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July 26, 2012

Little Note

I made this guidance before leaving…

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July 25, 2012

On Being Persistent. Not

First…
Telemarketer : “Good afternoon, Ma’am. Have you hand your Master *** credit card?”
Me  : “Yep..”
Telemarketer : “Good. May I help you to activate your account?”
Me  : “Ugh, sorry. I’m about to bow out this month and I don’t intend to use this card since I have another”
Telemarketer : “OK then, thanks, bye”

Second..
Telemarketer : “Hi, can I speak to Mrs. Putri?”
Me  : “Speaking”
Telemarketer : “Ma’am, I see that your account have not activated yet. Can I help you to do so?”
Me  : *sigh*
Telemarketer : “Uh, excuse me?”
Me  : “Nothing. I just wanna confirm that I will leave this company this month. I’m about to go overseas”
Telemarketer : “Oh, I see.. Thanks, Ma’am”

Third…
Telemarketer : “Mrs. Putri? Oh, hi.. Don’t you want to use your credit card? I can help you right now”
Me  : “Sorry, I’m leaving this month. Go overseas.”
Telemarketer : “But you can still use your card in another country, Ma’am.”
Me  : “Can’t you get the point? If I agree to activate my account then I will have BIG PROBLEM to pay that!”
Telemarketer : “OK, Ma’am. Thanks. Have a nice day”

Oh yeah. Have. A. Nice. Day. Too

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July 24, 2012

What I Learned from Worldwide Institution

I have ever worked with some national, multinational and worldwide financial and or IT institution regarding certification, additional infrastructure, latest product or an extra network. There are some things I observe during working with them.

What I like the most from huge institution is: worldwide company is always welcome us as client. They have impressive and brief response. Unlike local vendors who has different behavior. Some of them easily ignore the inquiry customer propose. Based on my experience, I remark that a certain provider is very lazy replying my e-mail. They answer the e-mail quickly if it is sent by my supervisor. Geez, this is such a turn off for me. Lucky me I don’t have to work together with this vendor for long time.

Apart from the response, worldwide institutions have great documentation. Overview, how to, reference, scenario, output expected, testing variation, simply check documentation they have given, almost all your question answered.

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